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  • Visa Information Helpline
    We handle all enquiries about UK visa applications.

    By Telephone:
    Helpline Number: +968 24497078
    Operating Hours: 08:00 Hrs - 16:00 Hrs. Saturday to Wednesday

    By E -mail to:
    Muscat - info.ukom@vfshelpline.com

    In person at:
    UK Visa Application Centre
    Villa no 32, Way No 4034
    Al Diyafah Street,
    Opposite Indian School
    Al Ghubbrah North
    Muscat - Sultanate of Oman

    Location Map


  • Premium Service:

    For those applicants who wish to pay extra for that personal touch and enhanced customer service, this service will guarantee you one-to-one attention with a dedicated member of staff who will guide you to a separate waiting area. Here, your application will be dealt with in stylish surroundings with refreshments available. Your visa application form will be completed for you and you will be quickly guided through Biometric enrolment. We will also undertake any photocopying of documents that you may require and take your photo for the visa application form if you require this service too. Your time is precious, and your entire experience will be one of speed, efficiency and the level of customer service you demand. Once returned from the Embassy, your passport will be couriered back to you at your home or office. To book an appointment you should phone +968 24497078 or you can simply present yourself to reception and ask for the 'VIP Class Service'. There is an additional fee for this service of 16.00 Omani Riyals.

  • Passport Courier Return:
    The VAC will courier your passport back to you for a small extra fee of 5.00 Omani Riyals. Ask for this service when you submit your application at one of our service desks.


  • Form Filling:
    Our staff will sit down with you and complete the visa application form on your behalf for a small extra fee of 5.00 Omani Riyals. If you wish to have this service, you should inform reception when you arrive at the VAC.


  • Photocopying of Documents:
    If you are advised by our service staff that you will need photocopies of certain recommended supporting documentation, for a fee of 0.200 Baisa per sheet our staff will take copies for you.


  • SMS Services:
    Our SMS service will send a message to your mobile phone as soon as your passport has been received back from the Embassy and is ready for collection. The fee is an additional 0.500 Omani Riyals. You can request this service when you submit your application.

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