The Visa Application Centre in Muscat is opened Saturday to Wednesday.
| Address |
Villa no 32, Way No 4034 Al Diyafah Street,
Opposite Indian School
Al Ghubbrah North
Muscat - Sultanate of Oman
Location Map |
| Email |
info.ukom@vfshelpline.com
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The VFS email enquiry service is free of charge. |
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Email queries should be sent in English preferably. |
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VFS will reply to the email queries in English only. |
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VFS will try to reply email enquiries within 24 hours of receipt. |
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| Helpline number |
+968 24497078/
+968 24498437
Operating times:
08:00 - 16:00
Saturday to Wednesday |
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| Parking: Parking is available on the street outside and open spaces near the visa
application centre. |
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| Operating hours |
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Saturday to Wednesday
0800 hrs to 1500 hrs ( Submission with Appointments only) You need to book an appointment through the “Book an appointment” link on this website.
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| Passport collection: Passports can be collected between 1500 -1600 hrs only during operating days. Please check the progress of your application through our online tracking service, by phoning our helpline or by using the optional SMS Service or use our courier service to avoid having to come back to collect your passport |
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Operational Hours during Ramadan:
Saturday to Wednesday
Application Submission : 0800 to 1500 hrs ( Submission with Appointments only)
Passport collection: 1300 to 1400 hrs
Please Note: We recommend you check that your passport and documents are ready for collection before you come to the visa application centre – to get to know your status you may use our online tracking facility available in this website or by calling our contact centre.
The visa application centre can get very crowded at peak collection time between 3 pm
and 4.00 pm. If you want to avoid the crowds you will find it much quieter to collect your
passport the next morning anytime from 8am onwards. Alternatively you can save a
second visit to the visa application centre and use our courier return service. Please ask
at the desk when you submit your application.
Information for customers with disabilities
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Feedback & complaints
If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the
Feedback and complaints page on this website.
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Public holiday closures
The UK Border Agency in Oman and the visa application centre will be closed on the following dates in 2012:
| Date |
Day |
Holidays 2012 |
| 1 January |
Sunday |
New Year Day |
| 4 February |
Saturday |
Prophet's Birthday* |
| 7 April |
Saturday |
Easter |
| 8 April |
Sunday |
Easter |
| 5 June |
Tuesday |
Queen's Diamond Jubilee |
| 23 July |
Monday |
Renaissance Day* |
| 19 August |
Sunday |
Eid Al Fitr* |
| 20 August |
Monday |
Eid Al Fitr* |
| 6 November |
Tuesday |
Eid Al Adha* |
| 7 November |
Wednesday |
Eid Al Adha* |
| 17 November |
Saturday |
National Day* |
| 18 November |
Sunday |
National Day* |
| 19 November |
Monday |
Islamic New Year* |
| 25 December |
Tuesday |
Christmas Day |
| 26 December |
Wednesday |
Boxing Day |
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All holidays marked with an asterisk (*) may vary as per the Lunar Calendar and Local Government announcements.
Security notice:
Due to security reasons the following items will not be permitted inside the visa application centre or stored in the premises.
Besides those mentioned below, there me be other items that could be prohibited based on security staff discretion.
| 1. |
All battery operated or electronic gadgets such as cameras, audio/video cassettes, compact discs, MP3's, floppies, laptops, or portable music players. |
| 2. |
All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application related papers would be permitted. |
| 3. |
Sealed envelopes or packages. |
| 4. |
Any inflammable item such as matchboxes/ lighters/ fuel etc. |
| 5. |
Any sharp objects such as scissors, pen knives or nail filers. |
| 6. |
Weapon or weapon like objects or explosive material of any kind. |
Please note: There are no facilities at the visa application centre to store prohibited items. Applicants are requested to make alternative arrangements to store their belongings.
Only applicants will be admitted to the visa application centre - with the exception of children who could be accompanied by a responsible adult; carers of disabled applicants and interpreters for the hearing-impaired.
Data Protection Act
The Data Protection Act prevents the UK Border Agency and VFS from providing information about visa applications to anybody other than the individual visa applicant or their authorised representative
