VFS operates a call centre to answer your questions about the visa application process.  

The call centre cannot provide immigration advice, and cannot give you any information about the progress of your application after it has been sent to the UK Border Agency. To find out how your application is progressing, see the Track your application page.

Helpline number +968 24497078/ +968 24498437 Operating Hours 08:00 - 16:00 Saturday to Wednesday Email info.ukom@vfshelpline.com The VFS email enquiry service is free of charge. Email queries should be sent in English preferably. VFS will reply to the email queries in English only. VFS will try to reply email enquiries within 24 hours of receipt.

Please note: Calls received at the UK Border Agency at the British Embassy will be re-directed to the call centre.